Privacy Policy | East Anglia Security UK

Last Updated: January 2026

East Anglia Security UK ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information, such as your name, email address, telephone number, and postal address that you voluntarily give to us when you contact us or fill in forms on our website.

Contact Information

Name and job title
Contact information including email address and telephone number
Company name and address
Information relevant to security service enquiries

2. How We Use Your Information

We use the information we collect in the following ways:

To provide and maintain our security services
To respond to your enquiries and provide customer support
To send you information about our services that may be of interest to you
To process and manage service contracts
To comply with legal obligations
To protect and defend our rights and property

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose
Contract: Where processing is necessary for the performance of a contract with you
Legal Obligation: Where processing is necessary for compliance with a legal obligation
Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party

4. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Data Protection Rights

Under UK data protection law, you have the following rights:

Right to Access: You have the right to request copies of your personal data
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data
Right to Object: You have the right to object to our processing of your personal data
Right to Data Portability: You have the right to request that we transfer your data to another organisation

7. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files that are placed on your device when you visit our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Address: Church St, Hartlepool TS24 7EQ
Phone: 01429 869706
Email: info@eastangliasecurityuk.co.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.